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u moen smart shower battery backup

  • Optional battery backup kit for U by Moen digital showering technology line
  • Allows use of digital bathroom shower for up to a few days without AC power
  • Includes hanging screw and foam gasket for bathroom installation
  • Includes 6 D alkaline non-rechargeable batteries
  • Installed above the shower valve, but within 3 feet from the bottom of the shower valve
  • For full product details visit https://www.moen.com/whats-new/innovation/u#support
  • Return policy

    Exchange, Returns, and Refunds Policy

    Please choose carefully before you buy. Retailers are not obliged to offer a Change of Mind refund service.

    Retailers do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.

    Please ensure you have organised a return agreement with the retailer prior to shipping any order items back. You should have:

    • Email confirmation from the us that well accept the return 
    • All return shipping cost are buyers responsability
    • Your instructions informing us how you would like the issue resolved.

    Please also make sure you provide the following details when returning a product:

    • Your full name 
    • Your order number 
    • Reason why you are returning the product (please provide accompanying images where appropriate) 
    • Your instructions informing us how you would like the issue resolved 

    Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.

    If you are returning an item because it is faulty or damaged, we will do our best to replace it with an identical product. If item cannot be replaced, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.

    Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.


  • Shipping information

    Shipping policy

    We deliver to most all within Australia. .

     free delivery 

    Orders ship from New South Wales. Once shipped, you will receive a confirmation email including your shipment tracking number.

    Apart from pre-order products, we aim to ship all our orders within 2-3 working days. You can select a delivery day however we are unable to specify an exact delivery time as we use a delivery service for the majority of our deliveries. We deliver Monday to Friday during regular business hours.